ProCardist FAQ: Your Guide to Digital Templates
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🛒 How do I get my files after purchase?
Once you complete your purchase, you'll instantly get a PDF with Canva template access links — ready to edit and download.
🖨️ Can I print at home?
Yes! You can print it at home, at a local shop or through our trusted partner:
👉 Prints of Love – High-quality, quick printing
💸 Use code PROCARDIST10 for 10% off orders above $49
⌛ How soon will I get my template?
Instantly! As soon as your payment is complete, your download will be available.
💳 I don’t have PayPal. How can I buy?
You can use a debit or credit card at checkout — PayPal is not required to complete the purchase.
🔁 Do you offer refunds or exchanges?
Due to the digital nature of the product, we don’t offer returns or exchanges, but we’re always here to help if you have trouble accessing or editing your files.
🤔 What if I want a custom design or can't edit myself?
No problem! Message us on WhatsApp and we can customize it for you. A small fee may apply based on your request.
👉 Chat on WhatsApp
🎨 Do I need Canva Pro to edit your templates?
No! Our templates work perfectly with a free Canva account.
🧠 I don’t have design skills. Can I still edit the templates?
Absolutely! Our templates are beginner-friendly. Just open in Canva, click to edit, and you’re good to go.
📱 Can I edit the template on mobile?
Yes! All our Canva templates work on mobile, desktop, and tablets.
📩 Can I get a custom design instead?
Yes! We do custom orders too. Just WhatsApp us with your idea, and we’ll work with you to bring it to life.
🛍️ How does the ordering process work?
Just browse our designs, choose your favorite, purchase it, and you’ll instantly receive a PDF with a Canva link to edit the template.
🚫 Do you own the rights to the cartoon characters used in your designs?
No, we do not own the rights to any licensed or copyrighted characters (such as Disney, Marvel, Nickelodeon, etc.). These characters are only used for inspiration and personalization purposes in our designs, which are intended as fan-based and unofficial. We do not claim ownership or affiliation with the respective copyright holders. All rights belong to their respective owners.
❓ Still can’t find what you’re looking for?
We’re here to help! 💬 Message us on WhatsApp and we’ll get back to you as soon as possible.